What we do.
We partner with you to embed privacy in the design of your technology and systems - safely unlocking a better customer experience through the use of customer data.
De-risk
Privacy Assessment
2 weeks
Assess the privacy, identity and customer data trust-points of an existing customer journey.
Identify the privacy risks and implications of these trust points to your experience.
Define a roadmap to optimise risk profile and mitigate while maintaining and developing your desired customer experience.
Design
Privacy Journey
4 weeks
Co-design, iterate and ideate a desired customer journey grounded in customer trust-points.
End to end facilitation of customer journey design with privacy at the center and customer trust points as the foundation.
Support for internal team members to grow capability in Privacy by Design.
Deliver
Privacy Coaching
As required/on demand
Skilled and experienced practitioners and coaches to facilitate and advise internal teams on privacy, customer experience and designing for trust.
Engagement with team members across delivery, operations and development to support execution.